Q: What do I need to clock in/out?
A: You will need your employee ID to clock in/out. Please memorize these numbers so that the clock in/out process can be smoothly facilitated. If you need help finding your employee ID please speak with your Assistant Director.
Q: What if I forget to clock in/out?
A: The clocking in/out process is very important. The hours clocked-in during a pay period tell the Payroll Department how much you should be paid for that pay period. If you forget to clock in/out, it is as if you didn’t work that day. If you realize you have forgotten to clock in/out, please notify the Assistant Director of People & Operations immediately. To avoid any of these issues, please remember to clock in/out every day you are working.
Q: When should I clock in?
A: Please refer to your schedule for the time you are expected to begin work. You should clock in at the start time in your schedule and should not begin work any earlier as you will not be compensated for work beginning prior to your start time without prior approval from your Assistant Director. If you have any questions about your start time, please ask your AD.
Q: When do I get paid?
A: During the summer, payroll is processed biweekly (i.e., every other week) for each unit.
Please note there is a one-week delay between the compensation earned for the current week’s work and the pay received.
In other words, each paycheck will not include the current week’s work; instead your compensation includes the pay earned during the two weeks immediately before the current week.
- For example, the payroll running on July 15th will be for work done during the weeks of June 27th and July 4th (the dates of June 27th through June 10th).
| Summer 2022 Pay Schedule | |
| Work Period (Monday - Sunday) | Corresponding Pay Date |
| June 6 - June 19 | June 24 |
| June 20 - July 3 | July 8 |
| July 4 - July 17 | July 22 |
| July 18 - July 31 | August 5 |
| August 1 - August 14 | August 19 |
| August 15 - August 28 | September 2 |
Updated February 1, 2022
Q: How do I get paid?
A: Team members have two options to receive their pay - direct deposit or paper checks.
- Direct deposit: The payroll will be deposited in the account by the pay date.
- Paper checks: The payroll checks will be mailed on the pay date through US Postal Service, arriving anywhere from 4-7 days later.
Q: How do I access my paystubs and W2s?
A: When you are entered into the payroll system as a new team member, you will receive an email (sent to the email address provided in your onboarding paperwork) that will prompt you to create a username and password for access to all your paystubs and W2s on the ADP system.
Q: How is my “take home” pay amount determined?
A: The amount of pay you receive in your paycheck (i.e., that you “take home”) is determined by how much you worked during the pay period that corresponds to the pay date, minus taxes and withholdings. For all employees, Headfirst is legally required to deduct FICA (Social Security and Medicare) and income taxes; the exact amount of income taxes withheld is determined based upon how you filled out your Federal and State withholding forms during the onboarding process. If you have yet to fill out these forms, we suggest discussing them with a tax professional, as we are unable to advise on how to complete them.
Q: Who should I contact if my question has not been answered to my satisfaction?
A: If you have any additional questions, submit them here at the Talent Helpline Form.